At 3XC Gaming Limited ("we", "our", or "us"), we are committed to promoting safe, fair, and responsible gaming practices. This Responsible Gaming Policy outlines our commitment to player protection, harm prevention, and the resources available to support responsible gaming behavior.
1. Policy Objective
This policy is designed to:
- •Promote awareness of responsible gaming practices among our players
- •Provide tools and resources to help players maintain control over their gaming activities
- •Prevent problem gambling and minimize potential harms associated with gaming
- •Support players who may be experiencing gambling-related difficulties
- •Comply with applicable gaming regulations and industry best practices
2. Scope
This Responsible Gaming Policy applies to:
- •All players and account holders of 3XC Gaming platforms
- •All games, tournaments, and services offered by 3XC Gaming Limited
- •All employees, agents, and contractors acting on behalf of 3XC Gaming Limited
3. Age Verification
We strictly enforce age restrictions to ensure that only individuals who are 18 years of age or older (or the legal age of gaming in their jurisdiction) can access our gaming services:
- •All new accounts require age verification during registration
- •We employ third-party verification services to confirm player age
- •Players who fail age verification will have their accounts immediately closed
- •We do not knowingly allow minors to access our gaming platforms
4. Player Protection Tools
We provide comprehensive tools to help players manage their gaming activities:
- •Deposit Limits: Players can set daily, weekly, or monthly deposit limits on their accounts
- •Loss Limits: Players can establish maximum loss limits to control spending
- •Session Time Limits: Players can set maximum gaming session durations
- •Self-Exclusion: Players can request temporary or permanent self-exclusion from our platforms
- •Account Closure: Players can permanently close their accounts at any time
5. Self-Exclusion Program
Players who wish to take a break from gaming or believe they may have a gambling problem can request self-exclusion:
- •Temporary Self-Exclusion: Players can exclude themselves for a minimum of 7 days up to 6 months
- •Permanent Self-Exclusion: Players can request permanent closure of their account
- •During self-exclusion, accounts will be blocked from all gaming activities
- •Self-excluded players will not receive promotional communications
- •Self-exclusion requests are processed within 24 hours
- •To request self-exclusion, contact [email protected]
6. Responsible Gaming Information & Resources
We provide educational materials and resources to help players understand the risks associated with gaming:
- •Information on the odds of various games
- •Guidelines for responsible gaming behavior
- •Warning signs of problem gambling
- •Links to support organizations and counseling services
- •Regular reminders about responsible gaming practices
7. Problem Gambling Support
We recognize that some players may develop problematic gaming behaviors. We provide access to professional support resources:
- •National Problem Gambling Helpline: Available 24/7 for confidential support
- •Counseling Services: We provide information on accredited counseling and treatment providers
- •Support Groups: Information on peer support groups and community resources
- •Family Support: Resources for family members affected by problem gambling
8. Limits on Promotional Activities
We implement responsible practices in our marketing and promotional activities:
- •We do not target vulnerable populations or problem gamblers
- •Promotional materials include responsible gaming messaging
- •We do not encourage excessive gaming or irresponsible spending
- •Players can opt out of promotional communications at any time
- •We comply with all applicable advertising regulations
9. Contact Information
For questions about our Responsible Gaming Policy or to access support resources, please contact:
We are committed to creating a safe and enjoyable gaming environment for all our players. If you have any concerns about your gaming habits or need support, please reach out to us immediately.